Frequently Asked Questions
Find answers to common questions about our products and services
We accept various payment methods including M-Pesa, bank transfers, credit/debit cards, and cash on delivery for certain products. Our sales team will provide payment details when you place an order.
Yes, we offer delivery services nationwide. Delivery costs vary depending on the product size and your location. We can arrange for special delivery for large equipment.
Most of our products come with a 1-year manufacturer's warranty. Some items may have longer warranty periods. Please check the specific product details or ask our sales team for warranty information.
Yes, for most of our equipment we provide installation services and basic operation training. Some products may require additional training which we can arrange for an extra fee.
We stock spare parts for most of our equipment. You can contact our service department with your equipment model and serial number, and we'll help you get the right parts.